Privacy Policy

At Skin 104, located in Noida, Uttar Pradesh, India, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [www.skin104.in] (the "Site"). By accessing and using the Site, you consent to the practices described in this policy.

We may collect the following types of information:

• Personal Identification Information: When you visit our Site or use our services, we may collect personal details such as your name, email address, phone number, and any other information you provide to us directly through contact forms or registration.

• Health and Medical Information: If you schedule an appointment or seek medical consultations, we may collect health-related information, including but not limited to your medical history, treatment preferences, and other personal health information. We take the utmost care to keep this data secure and confidential.

• Non-Personal Information: We may also collect non-personal data such as your browser type, device type, IP address, and other technical data to improve the functionality and performance of the Site.

We use the information we collect in the following ways:

• To Provide and Improve Services: We may use your personal information to schedule appointments, respond to inquiries, and offer our skin care services. Your health information is used solely for providing you with the necessary medical care and services.

• To Analyze and Improve the Website: We use data from tools like Google Analytics and Meta Pixel to analyze user behavior, optimize our website, and improve the user experience.

• For Marketing and Communication: We may use your email address to send newsletters, promotions, or important information about our services, but only if you have opted in to receive such communications.

We are committed to ensuring the security of your personal and health information. We employ industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of electronic storage or transmission over the Internet is 100% secure.

• Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you, such as payment processors, website hosting services, or email communication tools. These third parties are obligated to maintain the confidentiality of your data.

• Google Analytics and Meta Pixel: We use Google Analytics and Meta Pixel (Facebook Pixel) to track user activity on our website. These tools help us understand how users interact with the Site and enable us to provide targeted advertising. These third-party tools may collect data such as your IP address, device information, and browsing behavior.

• Legal Compliance: We may disclose your personal information if required by law, such as in response to a subpoena, legal process, or a request by government authorities.

Our website uses cookies to enhance your user experience, personalize content, and analyze website traffic. Cookies are small files placed on your device that help us remember your preferences and track website usage.

You may control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use some features of the Site.

We will retain your personal and health information for as long as necessary to provide the services you request, comply with legal obligations, resolve disputes, and enforce our agreements. Once the information is no longer needed, we will take appropriate measures to delete or anonymize the data.

Under applicable privacy laws, you may have certain rights regarding your personal data, including:

• Access to Data: You have the right to request access to the personal information we hold about you.

• Correction of Data: You have the right to request corrections to any inaccurate or incomplete information.

• Deletion of Data: In certain cases, you may request that we delete your personal data.

• Withdrawal of Consent: If you have provided consent for us to process your data, you may withdraw that consent at any time.

To exercise these rights, please contact us at [wecare@skin104.in] or call us at [‪+91 80580 57020‬].

Our services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

As our business is based in India, your personal data may be transferred to and processed in India. If you are located outside India, by using our services and interacting with our website, you consent to the transfer of your personal information to India, which may have different data protection laws than your country of residence.

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Skin 104
First Floor, HA 109, Hazipur,
Sector 104, Noida, Uttar Pradesh 201304
Email: [wecare@skin104.in]
Phone: [‪+91 80580 57020‬]
Website: [www.skin104.in]